Privacy Policy
Claire Gibb, trading as (t/a) Gibbs Pet & Home Care
gibbspetcare.co.uk
Last updated: 02/12/2025
1. Introduction
Gibbs Pet & Home Care (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us via our online contact form.
By using this website, you agree to the practices described in this Privacy Policy.
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2. Information We Collect
Information you provide directly:
When you submit a message through our website’s contact form, we may collect the following personal information:
Your name
Email address
Telephone number (if provided)
Any details you include in your message
Information collected automatically:
Like most websites, basic technical information may be collected automatically, such as:
IP address
Browser type
Device information
Pages visited
This data is used only to improve website performance and security.
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3. How We Use Your Information
We use the personal information you provide to:
Respond to your enquiries
Provide information about our services
Manage bookings or consultations
Maintain business records
Improve our website and customer experience
We will never sell or share your personal information with third parties for marketing purposes.
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4. Lawful Basis for Processing
We process your personal data under the following lawful bases:
Consent – when you submit your details through the contact form.
Legitimate interests – responding to enquiries and running our business effectively.
Contract – if you enter into a service agreement with us.
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5. Data Storage and Security
We take all reasonable steps to keep your personal information safe and secure.
Your data is stored securely and is only accessible to Gibbs Pet & Home Care for legitimate business purposes.
We retain personal information only for as long as necessary to:
Fulfil the purpose it was collected for
Comply with legal or tax obligations
Resolve disputes
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6. Sharing Your Information
We may share information only when necessary with:
Service providers who help operate our website or email services
Legal authorities, if required by law
These parties are required to keep your data confidential.
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7. Your Data Rights
Under UK data protection laws (UK GDPR), you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Object to processing
Withdraw consent at any time (where applicable)
To exercise any of these rights, contact us at:
8. Links to External Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of external sites, and we encourage you to read their privacy policies.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
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10. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Claire Gibb
Trading as (t/a) Gibbs Pet & Home Care
Email: claire@gibbspetcare.co.uk